Browse the store, pick your favourites and tap Add to cart. When you're ready, open your cart and follow the checkout steps. You'll get an order confirmation by email straight away.

Please check your spam or promotions folder first. If it's not there, contact us with your name and the email you used at checkout and we'll find your order.

Contact us as soon as possible. If your order hasn't been processed or shipped yet, we'll do our best to update or cancel it for you.

Processing and delivery times are shown at checkout and in our Shipping Policy. Delivery can take longer during busy holiday periods, so order your gifts early!

As soon as your order ships, we'll email you a tracking number and link so you can follow it all the way to your door.

First check your tracking link and confirm your shipping address. If something still looks wrong, contact us and we'll help with tracking, a replacement or a refund where eligible.

Yes — please read our Refund Policy for the full details, then contact us to start a return.

We accept the major payment methods shown at checkout. All payments are processed through Shopify's secure, encrypted checkout.

Squishies are soft, squeezable toys. Slow-rise squishies slowly return to their shape after you squeeze them — super satisfying for fidgeting, focus and stress relief.

Our squishies are loved by kids, teens and adults. Some items contain small parts and aren't suitable for young children, so please check each product page and always supervise little ones.

That's the fun part! Mystery items are randomly selected, so colours and designs vary and can't be chosen. Every box is a surprise.

Keep squishies away from direct sunlight, heat and sharp objects. Wipe gently with a slightly damp cloth if needed, and let them dry fully. A light dusting of cornstarch can help if one feels sticky.

All the time! New trending items are added regularly — check New Arrivals or join our newsletter to hear about drops first.